Abernathy householdReview and service

Theme
Message Rebecca

Decisions

What came of the three decisions from April 21: the service work each one created, who owns it and why one is late.

Decision record, updated Oct 1, 2026

Waiting on you

  • Sign the corrected IRA transfer formThe only April decision still open. It has waited 41 days. Once you sign, Rebecca submits it to the receiving custodian.
    See the decision

Where the work stands

Four service requests are open going into the annual review. Each one has an owner on the record below.

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A retired couple talking with their adviser

The record at a glance

Decisions from the April 21 review 2 of 3 complete IRA consolidation waiting 41 days

What happened after Anne and Gerald Abernathy made three decisions at the April 21, 2026 review: the service work each decision created, who owns it, where it stands and why one of them is late. Kept by Rebecca Stroud, client service director at Quillfield Wealth Advisors, for the Abernathy household and for Thomas Whitaker, lead adviser. Status as of Tuesday, September 29, 2026. Issued Thursday, October 1, 2026.

Decisions recorded3at the April 21 review
Complete2distribution and beneficiaries
Waiting1IRA consolidation, on the household
Days the IRA consolidation has waited41 daysafter a signature mismatch

The three decisions and their service work

A decision is not finished when the meeting ends. Each tab below shows one decision, the service work it created, the owner of each piece and where each piece stands.

Raise the monthly distribution

Complete Owner: Thomas Whitaker Completed May 2

The decision. At the April 21 review the household decided to raise the monthly distribution. The result. The new monthly distribution started in May and is reported as complete.

Service workOwnerDateStatus
Decision recorded in the service recordThomas WhitakerApr 21Complete
Change submitted to the custodian and acceptedZaid BukhariBy May 2Complete
New monthly distribution startedCustodianMayComplete
Reported as complete at the reviewThomas WhitakerOct 15Planned

Update beneficiaries

Complete Owner: Rebecca Stroud Completed May 20

The decision. At the April 21 review the household decided to update the beneficiaries on all accounts. The result. The update was completed on every account in May, the last on May 20. The household confirmed its beneficiaries again through the secure request for this review.

Service workOwnerDateStatus
Decision recorded in the service recordThomas WhitakerApr 21Complete
Beneficiary forms prepared for each accountRebecca StroudApril to MayComplete
Signed forms returned by the householdAnne and GeraldMayComplete
Change confirmed on every accountRebecca StroudMay 20Complete
Reported as complete at the reviewThomas WhitakerOct 15Planned

Consolidate two IRAs

Waiting on household Owner: Rebecca Stroud Waiting 41 days

The decision. At the April 21 review the household decided to consolidate Gerald's two IRAs. The result so far. The two IRAs are still separate. The receiving custodian rejected the first transfer form because of a signature mismatch, and the corrected form is with Anne to sign.

Service workOwnerDateStatus
Decision recorded in the service recordThomas WhitakerApr 21Complete
Transfer request logged for Gerald's two IRAsRebecca StroudAug 19Complete
First transfer form rejected: signature mismatchReceiving custodianRejectedChanges requested
Corrected form sent to Anne to signRebecca StroudSentComplete
Anne signs the corrected formAnne AbernathyBefore Oct 15Waiting on household
Corrected form submitted to the receiving custodianRebecca StroudBefore Oct 15Planned
Transfer accepted by the receiving custodianReceiving custodianAfter submissionPlanned
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How a decision moves

Every decision follows the same path. It waits in one of two places, with the household or with a third party such as a custodian, and returns to In progress when the item arrives. A decision that waits more than 14 days gets a written reason and a named owner on this record.

  1. RecordedOwner named
  2. RequestedWork started
  3. In progressQuillfield does the work
  4. Waiting on householdA signature or a document
  5. CompleteAdviser confirms

The highlighted step is where the IRA consolidation sits today. A decision can also wait with a third party, and it returns to In progress when the item arrives.

Where the three decisions stand today:

- Raise the monthly distribution: Complete. - Update beneficiaries on all accounts: Complete. - Consolidate two IRAs: Waiting on household, with the corrected form to sign.

The count below shows how many of the three decisions are complete.

The note below explains the delay in plain terms, in the words Rebecca and Thomas will use at the review.

"A decision is finished when the work is done. If it is late, the reason and the owner belong on the record next to it, where the household can read them."

Rebecca Stroud, Client service director, Quillfield Wealth Advisors

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Next review

What happens on October 15

Date
Thursday, October 15, 2026
Lead adviser
Thomas Whitaker
Report as complete
Raise the monthly distribution; Update beneficiaries on all accounts
Report as open
Consolidate two IRAs, with the reason for the delay and the date the corrected form was submitted
Needed before the review
Anne's signature on the corrected form, then Rebecca Stroud submits it
New decisions
Recorded at the review with an owner and a date before the meeting ends
Where delays are logged
Against the decision on this record, with the reason and the owner

Who keeps this record

  • Rebecca StroudClient service director, Quillfield Wealth Advisors, owns the follow-through

  • Thomas WhitakerLead adviser, Quillfield Wealth Advisors, confirms each decision and reports at the review

  • Anne AbernathyClient, signs the corrected IRA transfer form

The live page in FuseBase

This document as a FuseBase page, read-only from the Quillfield Wealth Advisors workspace. Changes made there appear here.
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Service work

The work behind each decision, one owner each. Items waiting on you are marked for you.
Open in Tasks