The year in four counts
October 2025 to September 2026 19 requests completed 1 question without an answer
A year of service for Anne and Gerald Abernathy on one page: the reviews held, the requests completed, the decisions made and how long each kind of request took, with the one open question named. Prepared by Thomas Whitaker, lead adviser at Quillfield Wealth Advisors, with Rebecca Stroud, client service director, for the Abernathy household. It covers October 2025 to September 28, 2026, and is the starting point for the annual review on Thursday, October 15, 2026.
Two of the four counts are about the October 15 review: how many accounts are reconciled and how many requested items have arrived. The other two are about the year: how fast requests are completed and how many spring decisions are finished.
- Period
- October 2025 to September 28, 2026
- Reviews held
- Two: the annual review in October 2025 and the spring review on April 21, 2026
- Service requests completed
- 19, with a median of 3 business days
- Requests slower than 15 days
- 2 of the 19
- Spring decisions
- 3 made, 2 complete and 1 waiting on the household
- Open question
- Funding long-term care, raised in the spring
- Next review
- Thursday, October 15, 2026
Requests through the year
Quillfield completed 19 service requests for the household in the 12 months. The most in one month was three, in April, the month of the spring review. The two requests completed in May were the higher monthly distribution and the beneficiary update from that review.
How long each kind of request takes
The median is 3 business days across all 19 requests. Two of the 19 took more than 15 days. Rebecca Stroud keeps the reason for each in the service log and will go through both on October 15 if Anne or Gerald ask. Distributions and transfers take longest because the custodian has to accept the paperwork.
| Request type | Median business days | What it covers |
|---|---|---|
| Distributions and transfers | 6 | Changes to the monthly distribution and moves between accounts |
| Account changes | 4 | Registration, address and account details |
| Documents and forms | 3 | Statement copies and signed forms |
| Beneficiary updates | 2 | Changes to the people named on an account |
| Questions | 2 | Questions the household sends between reviews |
Service in the year
The table lists the larger pieces of service work. Each one has an owner and a status.
| When | Service | Owner | Status |
|---|---|---|---|
| Oct 2025 | Annual review held and notes filed | Thomas Whitaker | Complete |
| Apr 21, 2026 | Spring review held and three decisions recorded | Thomas Whitaker | Complete |
| May 2, 2026 | Monthly distribution raised | Thomas Whitaker | Complete |
| May 20, 2026 | Beneficiaries updated on every account | Rebecca Stroud | Complete |
| Aug 19, 2026 | IRA consolidation transfer request logged | Rebecca Stroud | Waiting 41 days |
| Sep 10, 2026 | Six review items requested through the secure request | Zaid Bukhari | 4 received, 2 outstanding |
| Sep 14 to 21, 2026 | Family trust account opening started | Rebecca Stroud | 8 of 11 items complete |
| Sep 17, 2026 | 401k rollover deposit added to the open items | Linnea Holmqvist | Open |
The IRA consolidation is the one spring decision still open. The receiving custodian rejected the first transfer form because of a signature mismatch. Rebecca sent a corrected form for Anne to sign and logged the delay against the decision.
"A year of service should be visible on one page, including the part we have not finished. The long-term care question is mine to answer on October 15."
Thomas Whitaker, Lead adviser, Quillfield Wealth Advisors
Commitments for the next twelve months
Owners and dates
Next year commitments
- Two reviews held in the twelve months to September 28done
- Raise the monthly distribution and update beneficiaries: both completedone
- Answer the long-term care funding question. Owner: Thomas Whitaker, at the October 15 reviewopen
- Receive the 2025 tax return so the tax projection can be prepared. Owner: Zaid Bukhari, by October 9open
- Submit the corrected IRA transfer form after Anne signs it. Owner: Rebecca Stroud, before October 15open
- Open the trust account. Owner: Rebecca Stroud, by October 20open
- Start the transfer of the brokerage account into the trust. Owner: Rebecca Stroud, before year endopen
- Set the spring 2027 review date. Owner: Rebecca Stroud, at the October 15 reviewopen
- Write down the reason for any request open more than 15 days. Owner: Rebecca Stroud, ongoingopen
- Annual review, Oct 15
- Trust account open, by Oct 20
- Transfer started, before year end
- Spring review, date set on Oct 15
Who prepared this review
- Thomas WhitakerLead adviser, Quillfield Wealth Advisors, approves the wording and answers the open question
- Rebecca StroudClient service director, Quillfield Wealth Advisors, keeps the service log
- Anne AbernathyClient, reads the review before October 15